Direct links to fixes
APAR status
Closed as program error.
Error description
In IBM Process Portal V8.5.6.0, when you load a coach that contains the Stream coach view from the V8.5.5 Dashboards toolkit, the coach does not load and you see the following entry in the SystemOut.log file: [5/4/15 4:58:02:605 EDT] 00000182 ServletWrappe E com.ibm.ws.webcontainer.servlet.ServletWrapper service SRVE0014E: Uncaught service() exception root cause AssetDownload: javax.servlet.ServletException: Couldn't retrieve the requested asset: dashboards_artifacts.zip/com/ibm/bpm/dashboards/dashboards.js PRODUCTS AFFECTED IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Local fix
Problem summary
In Process Portal V8.5.6.0, how a missing file is handled when loading a coach view was changed. You now receive an error that indicates the file that is missing. In Process Portal V8.5.5., there is an incorrect reference in the Stream coach view file in the Dashboards toolkit that triggers the error when running the V8.5.5 Dashboards toolkit in Process Portal V8.5.6.0.
Problem conclusion
A fix for IBM BPM V8.5.6.0 is available that adds an additional check for the file that uses the same pattern that is in the V8.5.5.0 Stream coach view. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR53368: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR53368, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Not applicable
Comments
APAR Information
APAR number
JR53368
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
856
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-05-18
Closed date
2015-06-10
Last modified date
2015-06-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"856","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
11 September 2024