Direct links to fixes
APAR status
Closed as program error.
Error description
In IBM Business Process Manager (BPM) V8.5.6, the Document List coach view is not shown correctly in Internet Explorer 9, 10, or 11 when the coach view is configured to display documents associated with a process instance, regardless of compatibility mode settings. PRODUCTS AFFECTED: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Local fix
Use another browser, such as Chrome.
Problem summary
When "Associate with Process Instance" is selected, the Document List coach view uses a function that is available in in Chrome and Firefox but not in Internet Explorer 9, 10, or 11. Because those versions of Internet Explorer do not recognize the function, the Document List coach view does not display correctly.
Problem conclusion
A fix is available for IBM BPM V8.5.6.0 that replaces the function with a global function that is available in all browsers for the Document List coach view. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR53330: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR53330, and click Continue. A fix is also available for IBM BPM V8.5.5.0. To obtain, follow the instruction above, substituting the version with 8.5.5.0. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Comments
APAR Information
APAR number
JR53330
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
856
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-05-12
Closed date
2015-05-19
Last modified date
2015-11-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"856","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
31 August 2023