APAR status
Closed as program error.
Error description
If a shopper applies a coupon to an order without meeting the required purchase conditions, the coupon is no longer available for the shopper after checkout.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce users using Feature Pack 5 or later. PROBLEM ABSTRACT: Coupon is not restored after checkout when promotion purchase condition is not met. BUSINESS IMPACT: Shoppers will lose access to the coupon after it is applied to an order that does not meet promotion purchase condition. RECOMMENDATION:
Problem conclusion
Additional logic was added to handle restoring the coupon to the shopper's wallet during order finalization. When a coupon is applied to an order but the corresponding promotion's purchase condition is not met, the coupon is now added back to user wallet after check out allowing it to be used again.
Temporary fix
Comments
APAR Information
APAR number
JR52147
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
YesSpecatt / Pervasive
Submitted date
2014-12-24
Closed date
2015-01-23
Last modified date
2015-02-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021