Direct links to fixes
APAR status
Closed as program error.
Error description
In IBM Process Portal, when you click a completed task in the Work > My Tasks task list, you should see a warning message that indicates that the task has already been completed. After you close the message, the details for the process instance that the task is associated with should be displayed in the left pane and the right pane should be updated to show the process instance stream. This behavior occurs correctly the first time you click a completed task. However, if you click a completed task again, Process Portal does not display the warning message but only the task name in the left pane. The right pane is not updated. PRODUCTS AFFECTED: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Local fix
Problem summary
An internal flag indicating that a message is being displayed stays turned on, even after you close the message. As a result, the next time you click a completed task, the IBM BPM thinks that a message is already being displayed and, therefore, does not display the message. Because closing the message displays the instance details in the left pane and the process instance stream in the right pane, those actions do not recur until you log in to and log back out of Process Portal, thereby resetting the flag.
Problem conclusion
A fix is available for IBM BPM V8.0.1.3 that properly clears the internal flag when you close the warning message, allowing the message to be displayed as needed after the first time it is displayed. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR51877: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR51877, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Not applicable
Comments
APAR Information
APAR number
JR51877
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-11-26
Closed date
2015-01-20
Last modified date
2015-01-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R801 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
15 October 2021