Direct links to fixes
APAR status
Closed as program error.
Error description
If you have IBM Process Portal open in multiple tabs in the same browser (same user in each tab), in one tab CometD tries to reconnect every two seconds. If it reconnects successfully, CometD changes to the regular 30-second polling for this tab and, for the other tabs, CometD starts trying to reconnect every two seconds. PRODUCTS AFFECTED IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Local fix
Problem summary
Because the multiSessionInterval property is not defined and configured to 30 seconds, it defaults to 2 seconds when Process Portal is open in multiple tabs in the same browser window, resulting in very frequent attempts at long polling.
Problem conclusion
A fix for IBM BPM V8.5.0.0, V8.5.0.1 and V8.5.5.0 is available that introduces the multiSessionInterval property and sets it to 30 seconds. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR51538: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR51538, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Comments
APAR Information
APAR number
JR51538
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-10-16
Closed date
2014-12-04
Last modified date
2015-10-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R850 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
16 October 2021