Fixes are available
APAR status
Closed as program error.
Error description
To launch two new process instances, if you click a process link from the launchable process list twice in rapid succession, the task completion view, which should display the coach for a task from one of the launched process instances, might display "Loading..." instead. The coach is never displayed. PRODUCTS AFFECTED: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Local fix
Click the Work tab and manually select the newly created task that you want to work on.
Problem summary
In the task completion widget code, a callback function that handles switching the widget to display the coach for the current task being worked on does not check whether the task currently being displayed must be unloaded from the widget before the switch occurs. Launching multiple instances in rapid succession could cause the callback function to erroneously unload the first instance's task in response to the second instance's task being ready for display, which is before the first task can be displayed and completed by the user, leaving the widget in a state where it would not be able to display either task.
Problem conclusion
A fix is available for IBM BPM V8.5.0.1 that fixes the callback function logic so that it unloads only the current task and only when you have completed that task. Then the next task is displayed, which is queued internally while the current task is being worked on. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR51310: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR51310, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Not applicable
Comments
APAR Information
APAR number
JR51310
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-09-19
Closed date
2014-11-13
Last modified date
2014-11-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R850 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
16 October 2021