Direct links to fixes
APAR status
Closed as program error.
Error description
In the Management Center marketing tool, a web activity experiment is created to test between different content. The content's click actions are set to display a product or a category. An order is placed that contains the products or categories displayed by the experiment. After placing the order, the experiment statistics that display the number of orders and revenue associated with views and clicks of the content are not updated.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce users on v7.0 using Management Center marketing experiments PROBLEM ABSTRACT: Number of orders and revenue statistics are not being updated for Marketing experiments BUSINESS IMPACT: Business users cannot analyze the results of the experiment
Problem conclusion
The marketing logic was expecting the content click action url to have particular parameters. A product was expected to have a ProductDisplay command with a partNumber parameter. A category was expected to have a CategoryDisplay command with an identifier parameter. The Management Center content tool was creating click action urls with a different set of parameters. Products had a ProductDisplay command with a productId parameter. Categories had a CategoryDisplay command with an categoryId parameter. The marketing code comparing a placed order with the experiment results displayed in the session was updated to support the ProductDisplay and CategoryDisplay parameters as set by the Content tool. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR51141
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-08-28
Closed date
2014-12-02
Last modified date
2014-12-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
12 December 2021