APAR status
Closed as program error.
Error description
SocketTimeoutException occurring during WebSphere Commerce Store Preview on the Authoring Server when NIST SP 800-131A enabled in strict mode.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce users on v7.0 who have enabled NIST SP 800-131A on the Authoring Server. PROBLEM ABSTRACT: SocketTimeoutException occurring during WebSphere Commerce Store Preview when NIST SP 800-131A enabled BUSINESS IMPACT: Store Preview cannot be run RECOMMENDATION:
Problem conclusion
For systems that already have WebSphere Commerce 7 Feature Pack 7 Foundation feature enabled, follow the following steps to disable the transports associated with WC_defaulthost_secure in the Search WAS Administration console (so that communication between the Search web server and Search application server will over non-SSL): 1. Login to the Search server's WAS Administration console 2. Go to the application server > ports screen 3. Click on the "View associated transports" option on the WC_defaulthost_secure transports 4. Select each Transport chain and uncheck the "Enabled" option. This should set each to Disabled. Make sure to save the updates. 5. Go to servers, Web servers, select search server 6. Click button "Generate Plug-in", wait until plugin_cfg.xml regenerated 7. Click button "Propagate Plug-in", then plugin_cfg.xml will be propagated For systems that did not enable WebSphere Commerce 7 Feature Pack 7 yet, apply the iFix associated to this APAR ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR50327
Reported component name
WC BUS DEV ED W
Reported component ID
5724I3900
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-05-26
Closed date
2014-07-21
Last modified date
2014-07-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS DEV ED W
Fixed component ID
5724I3900
Applicable component levels
R700 PSY
UP
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Document Information
Modified date:
21 July 2014