Fixes are available
APAR status
Closed as program error.
Error description
User will experience issues logging in using Process Designer client. The client side ae.log will record the following exception stack, 014-05-16 23:19:19,472 [main] ERROR com.lombardisoftware.client.ae.core.TWAbstractPlugin - An error has occurred. java.lang.NoClassDefFoundError: com/lombardisoftware/core/TWHttpClientFactory$EasySSLProtocolSoc ketFacto ry at com.lombardisoftware.core.TWHttpClientFactory.createHostConfigur ation(TW HttpClientFactory.java:755) at com.lombardisoftware.core.TWHttpClientFactory$HttpClientPool.<in it>(TWHt tpClientFactory.java:645) at com.lombardisoftware.core.TWHttpClientFactory$HttpClientPool.<in it>(TWHt tpClientFactory.java:610) at com.lombardisoftware.core.TWHttpClientFactory.getTWHttpClient(TW HttpClie ntFactory.java:579) at com.lombardisoftware.client.ae.sm.forms.service.palette.ServiceE ditorPal etteFactory.createPaletteCategory(ServiceEditorPaletteFactory.ja va:420) at com.lombardisoftware.client.ae.sm.forms.service.palette.ServiceE ditorPal etteFactory.createPaletteSections(ServiceEditorPaletteFactory.ja va:279) at com.lombardisoftware.client.ae.sm.forms.service.palette.ServiceE ditorPal etteFactory.createPalette(ServiceEditorPaletteFactory.java:475) PRODUCTS AFFECTED: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Local fix
Problem summary
As a result of applying fix for JR49147 an exception occurs during login using Process Designer. Please refer to JR49147 for further information about original fix.
Problem conclusion
A fix is available for IBM BPM 8.5.0.1 which eliminates the exception as a result of applying JR49147, as well as the original problem being solved by JR49147. Please refer to JR49147 for further details. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR50140: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR50140, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Comments
APAR Information
APAR number
JR50140
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-05-01
Closed date
2014-05-23
Last modified date
2014-05-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R850 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
14 October 2021