Direct links to fixes
APAR status
Closed as program error.
Error description
By default, the Search server checks at most once every 30 seconds to see if new rows have been added to the CACHEIVL table. If it finds unprocessed rows, it spends up to 1 second processing them. Any rows it cannot process in that time are left unprocessed until the next time it checks. When there are many unprocessed rows, it can take a long time to finish processing them at that rate.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce version 7 customers with Feature Pack 7. PROBLEM ABSTRACT: Slow Search server cache invalidation. BUSINESS IMPACT: When many rows are added to the CACHEIVL table, the Search server may return stale results for a longer period of time than is necessary. RECOMMENDATION:
Problem conclusion
Search cache invalidation processing logic was changed to continue processing CACHEIVL rows on each request until all rows have been processed. The default wait of 30 seconds will not take place unless there are no remaining unprocessed rows. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR49920
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-04-09
Closed date
2014-07-21
Last modified date
2014-07-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021