APAR status
Closed as program error.
Error description
A marketing content is set up to display a promotion proximity message for a promotion that gives a percentage discount for orders over a minimum value. If the shopping cart total before the discount is applied exceeds the minimum value, but the shopping cart total after the discount is applied is below the minimum value, the promotion proximity message is still displayed. The message should not be displayed as the order has already qualified for the promotion.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce users on v7.0 who use promotion proximity messages PROBLEM ABSTRACT: The promotion proximity message continues to display after the promotion is applied to the shopping cart BUSINESS IMPACT: Promotion proximity message is displayed even after the promotion has been applied. RECOMMENDATION:
Problem conclusion
The promotion proximity message logic has been modified to consider when the promotion related to the message can affect the cart total. If the promotion has been applied to the order, the message will not be displayed. ADDITIONAL STEPS REQUIRED AFTER APAR INSTALLATION: After you install the APAR, you need to modify the Content CartValueThreshold tag. Currently, the syntax of the tag is like: [CartValueThreshold:200 USD,MinimumCartValue:50] For any content messages that are associated to a promotion that can modify the cart value (% off order, $ off order), then an additional parameter should be included to prevent the message from displaying when the promotion is already applied to the shopping cart. (It is not necessary to include PromotionId or PromotionName when the promotion is a free gift or a shipping discount). Specify either PromotionId or PromotionName New syntax: [CartValueThreshold:CVT CUR,MinimumCartValue:MCV,PromotionId:PID] [CartValueThreshold:CVT CUR,MinimumCartValue:MCV,PromotionName:PNAME] (PromotionId or PromotionName are optional parameters). Some examples: Add [CartValueThreshold:200 USD,MinimumCartValue:0,PromotionId:10004321] more to your cart to qualify for $10 off your order. You are [CartValueThreshold:100 USD,MinimumCartValue:10,PromotionName:April Order Discount] away from a 15% discount on your entire order. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR49460
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-02-25
Closed date
2014-05-03
Last modified date
2014-05-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
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Document Information
Modified date:
03 May 2014