Troubleshooting
Problem
After verifying the document, Verification reports: "Verification is not complete. Put Batch on Hold?" Unable to complete Verification despite having all fields completed.
Cause
The document type must have a problem STATUS filter assigned to it and Verification must be able to change the status as fields are corrected.
Resolving The Problem
Set the STATUS filter
- In Taskmaster Client, go to Settings -> Workflow.
- Expand the job being used and highlight the Verify task.
- Click Setup from the right side and then File -> Task Settings.
- Click on the Filters tab and in the Type section, select the document type.
- Make sure that the Level drop-down list is set to PAGE and Property is set to STATUS.
- Enter 1 into Problem Value field and click Add.
- Save changes, apply, and restart Taskmaster Client.
Allow Verification to change the status
Add the Status_Preserve_OFF action as the first action of the function that handles page validation.
[{"Product":{"code":"SSZRWV","label":"IBM Datacap"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.0.0;8.0.1;7.6","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21507344