Fixes are available
APAR status
Closed as program error.
Error description
In Process Portal, complex BPDs (BPDs that include dynamically linked BPDs, recursively linked BPDs, or BPDs linked from toolkits) can cause the following issues in the Process Performance dashboard: 1. When navigating to the Instance Details page, an error message appears in Process Portal and is written to SystemOut.log. 2. The Average Duration chart does not display labels for dynamically linked activities.
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: IBM Business Process Manager V8.5.0.1 * * Advanced, Standard, and Express * **************************************************************** * PROBLEM DESCRIPTION: In Process Portal, complex BPDs can * * cause issues in the Process * * Performance dashboard. * **************************************************************** * RECOMMENDATION: * **************************************************************** Code did not handle cases of complex BPDs correctly. This resulted in exceptions and other strange behavior being seen in the Process Performance dashboard in Process Portal.
Problem conclusion
A fix is available that addresses many complex BPD scenarios in the Process Performance dashboard. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR48487: 1. Select the product group, product, installed version, and platform, and click Continue. 2. Select APAR or SPR, enter JR48487, and click Continue. When downloading fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Comments
APAR Information
APAR number
JR48487
Reported component name
BPM EXPRESS
Reported component ID
5725C9600
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-11-13
Closed date
2014-03-19
Last modified date
2014-03-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM EXPRESS
Fixed component ID
5725C9600
Applicable component levels
R800 PSY
UP
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Document Information
Modified date:
19 March 2014