APAR status
Closed as program error.
Error description
As a registered user with primary (shipping and billing) address and at least one additional shipping address 1. Add 1 or more products to the cart 2. On the second checkout page, change the shipping address from primary (shipping and billing) to a different shipping address -> address_id of the orderitem gets updated at this point 3. Continue to browse the catalog and another item to the basket -> Primary address is incorrectly used for adding this item This may be problematic if, for example, the addresses are in different tax regions as the tax will be calculated incorrectly If you continue to step through the checkout, it shows the previously selected shipping address as expected.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce v7 users who use Single Shipment method only i.e. Multiple Shipment store function setting in Store Management tool is unchecked PROBLEM ABSTRACT: Multiple shipping addresses are available even when the store setting is for Single Shipping BUSINESS IMPACT: Low RECOMMENDATION:
Problem conclusion
Before the shopper get into the Shipping and Billing page, if the store only supports single shipment then the system will make sure that all the order items in the shopping cart has the same shipping address, shipping mode and requested ship date. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR48117
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-10-18
Closed date
2013-11-03
Last modified date
2015-05-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
15 May 2015