APAR status
Closed as program error.
Error description
In case many shoppers browse one product at the same time and the inventory cache get expired in the meanwhile, it will send multiple inventory check requests to the sterling OMS even for the same SKU, which would impact the performance and bring huge pressure to the sterling server.
Local fix
Problem summary
USERS AFFECTED: Websphere Commerce users on v7.0 who use DOM inventory system. PROBLEM ABSTRACT: Duplicate inventory check requests go to the back-end inventory system for the same SKU. BUSINESS IMPACT: The DOM inventory system performance will be impacted. RECOMMENDATION:
Problem conclusion
With the code change, the first request will block the others until it updates the local inventory cache. When the lock is released, other requests will learn the cache is up to date, so they will read the inventory in the cache and not to issue call to Sterling OMS. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR47560
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-08-19
Closed date
2014-03-18
Last modified date
2014-03-18
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
18 March 2014