Direct links to fixes
APAR status
Closed as program error.
Error description
When there are multiple dialog activities associated with the same event, it is observed that the same database queries are performed multiple times against order and catalog related database tables when the dialog activities contain Shopping Cart targets. For example, 40 dialog activities are created with the format: Wait for Event (OrderItemAdd) -> Shopping Cart target (contains products from category X) -> Add to Customer Segment (add to segment Y). The same database queries (ORDERITEMS, ORDIADJST, CATGPENREL, CATENTREL) are done 40 times.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce users on v7.0 using Management Center dialog activities PROBLEM ABSTRACT: Improvement needed for the performance of dialog activities which contain shopping cart targets BUSINESS IMPACT: Poor storefront performance when running dialog activities RECOMMENDATION:
Problem conclusion
The marketing dialog activity code was changed to share database query results with all dialog activities associated with the same event. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR47069
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-06-26
Closed date
2013-09-24
Last modified date
2013-09-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
24 September 2013