A fix is available
APAR status
Closed as program error.
Error description
After booting the operating system and the IBM SNA Client service has started the following message is reported in the event log: ************************************************************** Source: IBM SNA Client Services ID: 260 MSG: Unable to read the "First Counter" value Status codes returned in data. ************************************************************** Verification Steps: Under the registry path key: ************************************************************** HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\IBM SNA Client Services\Performance\ ************************************************************** the following parameters will not exist: First Counter First Help Last Counter Last Help Additional Symptom(s) Search Keyword(s):
Local fix
A batch script is available that will execute the appropriate commands to register the aforementioned parameters into the registry. Download the provided zip file containing a readme file and batch script via the following location: **************************************************************** ftp://ftp.software.ibm.com/ps/products/csnt/fixes/v640/addCSPerf Monitors.zip **************************************************************** The addCSPerfMonitors.zip file contains the addCSPerfMonitors.bat script. Usage: addCSPerfMonitors.bat Lang_String Where Lang_String should be one of these: chs cht deu enu esp fra ita jpn kor ptb
Problem summary
This error gets logged into the application event log, where CS/Windows installer failing to pickup the correct language specific performance monitoring file. So, the registry keys for the performance monitoring for IBM SNA Client service is missing.
Problem conclusion
This problem happened, where the language ID is been passed as CString instead of string, which caused the comparision to fail. This will be fixed in CS/Windows 6.4.0.5 (Fixpack5) complete installation.
Temporary fix
A batch script is available that will execute the appropriate commands to register the aforementioned parameters into the registry. Download the provided zip file containing a readme file and batch script via the following location: **************************************************************** ftp://ftp.software.ibm.com/ps/products/csnt/fixes/v640/addCSPerf Monitors.zip **************************************************************** The addCSPerfMonitors.zip file contains the addCSPerfMonitors.bat script. Usage: addCSPerfMonitors.bat Lang_String Where Lang_String should be one of these: chs cht deu enu esp fra ita jpn kor ptb
Comments
APAR Information
APAR number
JR47065
Reported component name
COMM SERV NT 6.
Reported component ID
5639F2503
Reported release
640
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-06-24
Closed date
2013-06-24
Last modified date
2013-06-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COMM SERV NT 6.
Fixed component ID
5639F2503
Applicable component levels
R640 PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSHQNF","label":"Communications Server for Windows"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"640","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]
Document Information
Modified date:
12 October 2021