A fix is available
APAR status
Closed as program error.
Error description
Description: Error on store front while accessing the categories on mobile store Procedures/Steps to reproduce problem: 1. Access the mobile store using the link mobile store link 2. Go to Departments->Apparel Observed Results: There is an error displayed on the UI indicating that store has encountered a problem. It doesn't affect the checkout flow and the order can be completed. Expected Results: The flow should work without any errors Error log snippet: [1/25/13 17:03:33:133 EST] 00000020 bod E ["storeId=10101"] <Null Message> java.lang.NullPointerException at java.lang.String.<init>(String.java:330) at com.ibm.commerce.catalog.facade.server.services.dataaccess.bom.m ediator.solr.SolrReadSuggestionViewPartMediator.buildNounPart(So lrReadSuggestionViewPartMediator.java:117) at com.ibm.commerce.foundation.server.services.dataaccess.bom.media tor.AbstractReadBusinessObjectMediatorImpl.buildNounParts(Abstra ctReadBusinessObjectMediatorImpl.java:99) at com.ibm.commerce.foundation.server.services.dataaccess.bom.media tor.AbstractReadBusinessObjectMediatorImpl.getNouns(AbstractRead BusinessObjectMediatorImpl.java:167) at com.ibm.commerce.foundation.server.command.bod.bom.AbstractFetch NounUsingBusinessObjectMediatorCmdImpl.performExecute(AbstractFe tchNounUsingBusinessObjectMediatorCmdImpl.java:190) at com.ibm.commerce.catalog.facade.server.commands.FetchCatalogNavi gationViewCmdImpl.performExecute(FetchCatalogNavigationViewCmdIm pl.java:98) at com.ibm.commerce.foundation.internal.server.command.impl.Command Target.executeCommand(CommandTarget.java:66) at com.ibm.ws.cache.command.CommandCache.executeCommand(CommandCach e.java:332) at com.ibm.websphere.command.CacheableCommandImpl.execute(Cacheable CommandImpl.java:166) ...... ...... ...... at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138) at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204) at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHand ler.java:816) at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1646) [1/25/13 17:03:33:137 EST] 00000020 LocalExceptio E ["storeId=10101"] CNTR0020E: EJB threw an unexpected (non-declared) exception during invocation of method "getCatalogNavigationView" on bean "BeanId(WC_demo#Catalog-Server.jar#Catalog, null)". Exception data: java.lang.NullPointerException at java.lang.String.<init>(String.java:330) at com.ibm.commerce.catalog.facade.server.services.dataaccess.bom.m ediator.solr.SolrReadSuggestionViewPartMediator.buildNounPart(So lrReadSuggestionViewPartMediator.java:117) at com.ibm.commerce.foundation.server.services.dataaccess.bom.media tor.AbstractReadBusinessObjectMediatorImpl.buildNounParts(Abstra ctReadBusinessObjectMediatorImpl.java:99) at com.ibm.commerce.foundation.server.services.dataaccess.bom.media tor.AbstractReadBusinessObjectMediatorImpl.getNouns(AbstractRead BusinessObjectMediatorImpl.java:167) at com.ibm.commerce.foundation.server.command.bod.bom.AbstractFetch NounUsingBusinessObjectMediatorCmdImpl.performExecute(AbstractFe tchNounUsingBusinessObjectMediatorCmdImpl.java:190) at com.ibm.commerce.catalog.facade.server.commands.FetchCatalogNavi gationViewCmdImpl.performExecute(FetchCatalogNavigationViewCmdIm pl.java:98) at com.ibm.commerce.foundation.internal.server.command.impl.Command Target.executeCommand(CommandTarget.java:66)
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce users on v7.0 FEP5 Commerce on Cloud v2.5 users. PROBLEM ABSTRACT: NPE on storefront while accessing the categories on mobile store BUSINESS IMPACT: Exception stacktrace in the logs. Does not affect checkout flow. RECOMMENDATION:
Problem conclusion
A null condition check has been added to SolrReadSuggestionViewPartMediator. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR45802
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-02-21
Closed date
2013-04-26
Last modified date
2013-04-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
29 April 2013