A fix is available
APAR status
Closed as program error.
Error description
Sending escalation email to multiple locales fail with assertion violation . The human task manager sends out one E-Mail for all receipients having the same locale. If an escalation is specified to send E-Mails and the designated receipients have different locales, and assertion violation may occur: -------------------------- Assertion Failure ------------------- Assertion violation !(Only one instance of each SavedTaskMessage kind is allowed. Cancel the previous msg before creating a new one!) in method >> com.ibm.task.core.message.MessageController.create(MessageContro ller.java:527) << ----------------------------------------------------------------
Local fix
see details in PMR 54607,740,740
Problem summary
Problem Description: Sending escalation E-Mmail to multiple locales fail with assertion violation. Problem Summary: The human task manager sends out one E-Mail for all receipients having the same locale. If an escalation is specified to send E-Mails and the designated receipients have different locales, an assertion violation may occure: -------------------------- Assertion Failure ---------------------------- Assertion violation !(Only one instance of each SavedTaskMessage kind is allowed. Cancel the previous msg before creating a new one!) in method >> com.ibm.task.core.message.MessageController.create(MessageContro ller.java:527) << ---------------------------------------------------------------- --------- Problem Conclusion: This interim fix will enable sending E-Mails to multiple locales in parallel. In the meantime, to workaround the issue, make sure your escalation E-Mail's receipients all share the same locale.
Problem conclusion
Problem fixed iFix available on top of V801 GA
Temporary fix
Comments
APAR Information
APAR number
JR45540
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-01-25
Closed date
2013-02-06
Last modified date
2013-02-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R801 PSY
UP
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Document Information
Modified date:
06 February 2013