Direct links to fixes
APAR status
Closed as program error.
Error description
When CSR wants to run subsequent commands in the same session under a specified customer's identity, this identity is lost in subsequent commands.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce users on V7.0 who use RunAsUserSetInSession to run subsequent commands PROBLEM ABSTRACT: runAsUserId is getting lost from the context BUSINESS IMPACT: CSR not able to run subsequent commands in the same session under a specified customer's identity, RECOMMENDATION:
Problem conclusion
The root cause is stickyUserId is missing when copying a new request handle for nested call. As a result, the stickyUserId will be cleared from cookie. The solution is to copy the stickyUserId and stickyOrgId when creating a new request handle ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR44801
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-11-16
Closed date
2013-01-21
Last modified date
2013-01-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
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Document Information
Modified date:
21 January 2013