Direct links to fixes
APAR status
Closed as program error.
Error description
A business user creates a Customer Segment and selects the "Use marketing activities to add or remove customers" checkbox (and no other options). The business user then creates a dialog or web activity that uses the Add To or Remove From Customer Segment action to add customers to the segment. Then the business user uses this customer segment in a dialog activity with the "Customer is in Segment" trigger, or in an E-mail activity. The result is that every registered customer in the store will participate in the dialog activity or every registered customer in the store will get the e-mail.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce users on v7.0 who use the Customer Segment "Use marketing activities to add or remove customers" option. PROBLEM ABSTRACT: Customer segments with the "Use marketing activities to add or remove customers" option may include all registered customers. BUSINESS IMPACT: A larger number of customers than expected may participate in a marketing activity. RECOMMENDATION:
Problem conclusion
The task command ListUsersInMemberGroupCmdImpl has been fixed to only return customers who have been added to the segment explicitly with their personalization ID when the Customer Segment has only the "Use marketing activities to add or remove customers" condition. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR43377
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-07-09
Closed date
2012-08-28
Last modified date
2012-08-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
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Document Information
Modified date:
28 August 2012