A fix is available
APAR status
Closed as program error.
Error description
customer restarts DataStage by the following steps, but it fails intermittently. (This happened on April 8th and May 2nd) (1) stop DataStage (ds_stop.sh) (2) stop ASB Agent (asb_stop.sh) (3) stop MetadataServer (mds_stop.sh) (4) stop DB2 (inst_stop.sh) (5) start DB2 (inst_start.sh) (6) start MetadataServer (mds_start.sh) (7) start ASB Agent (asb_start.sh) (8) start DataStage (ds_start.sh) And I received some logs. From the log, I can see that it fails the check of resource_tracker after the following Internal Error and it seems that DataStage is not restarted. ------------- : export SSH_ASKPASS="/usr/libexec/openssh/gnome-ssh-askpass" export UDTBIN="/opt/IBM/InformationServer/Server/DSEngine/ud41/bin" export UDTHOME="/opt/IBM/InformationServer/Server/DSEngine/ud41" export USER="dsadm" resource_tracker has been started. ##F IIS-DSEE-TUXX-00001 Internal Error: (deviceNum < IO_device_count_): gatherer/machine_snapshot.C: 46 : ------------- I think resource_tracker is not mandatory to run DataStage, but I don't know the cause of the error: ##F IIS-DSEE-TUXX-00001 Internal Error: (deviceNum < IO_device_count_): gatherer/machine_snapshot.C: 46
Local fix
Problem summary
The resource tracker randomly throws error TUXX-00002 when it starts up .
Problem conclusion
The tracker code used an unitialized variable which caused the error.
Temporary fix
Comments
APAR Information
APAR number
JR39574
Reported component name
WIS DATASTAGE
Reported component ID
5724Q36DS
Reported release
810
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-05-11
Closed date
2011-07-12
Last modified date
2011-07-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WIS DATASTAGE
Fixed component ID
5724Q36DS
Applicable component levels
R850 PSY
UP
[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSVSEF","label":"InfoSphere DataStage"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.1"}]
Document Information
Modified date:
07 October 2021