APAR status
Closed as program error.
Error description
Information Server / DataStage jobs on Windows intermittently hang with Nutcracker errors: Process xxx appears to have hung. Cleaning up global critical sections held by this process. . Issue reported on IIS 8.1.0.1 (8.1 fix pack 2) but may not be limited to that maint level.
Local fix
This issue usually occurs when the system is very busy. Workarounds include running fewer jobs at the same time, reducing the number of nodes in parallel job configuration files, and not starting too many jobs in a short time.
Problem summary
nformation Server / DataStage jobs on Windows intermittently hang with Nutcracker errors: Process 8260 appears to have hung. Cleaning up global critical sections held by this process. . Issue reported on IIS 8.1.0.1 (8.1 fix pack 2) but may not be limited to that maint level.
Problem conclusion
This APAR has now been superceded by APAR JR41654. The patch associated with this APAR will upgrade MKS toolkit to Version 9.4 FP1. Contact IBM Support to get the patch
Temporary fix
This problem can be avoided by not stressing the system. Run fewer jobs at the same time, don't start jobs too quickly in the sequencer.
Comments
APAR Information
APAR number
JR39253
Reported component name
WIS DATASTAGE
Reported component ID
5724Q36DS
Reported release
810
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-03-25
Closed date
2011-09-29
Last modified date
2012-02-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WIS DATASTAGE
Fixed component ID
5724Q36DS
Applicable component levels
R800 PSY
UP
R801 PSY
UP
R802 PSY
UP
R810 PSY
UP
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Document Information
Modified date:
03 February 2012