Troubleshooting
Problem
Error: " java.net.SocketTimeoutException: Read timed out" when trying to complete various tasks in Deployment Manager. These tasks include trying to view job histories, alter job schedules, and deleting files or versions of files from the repository.
Resolving The Problem
The following steps can often resolve these errors:
- Verify there are no general network problems.
- Within the Browser-Based Deployment Manager (accessed via web browser at /security/login from your context root) there is a setting which controls the system timeout value.
The setting is called "Protocol Timeout". Directions for changing this setting can be found in the Administrators Guide appropriate for your version. Increasing this value may allow enough to for the operation requested to complete before the error is generated.
Please also keep in mind that in many cases the task requested will still complete despite the error. If you attempt to delete a file and this error occurs the server may still finish processing the delete operation after the client interface receives this error.
Related Information
Historical Number
85310
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Document Information
Modified date:
16 June 2018
UID
swg21484262