A fix is available
APAR status
Closed as program error.
Error description
Detailed Recreation Procedure: - login as an non-root user - install ux and pk agent as non-root user in the same candle home. - after configuring $candlehome/bin/Setperm as root. - then start the pk agent from the teps. . The data will not be displayed. . Related Files and Output: HMCQuery.c . Root cause: The execution of the key.pl -q in shell command didn't return data for non-root started from teps.
Local fix
Problem summary
**************************************************************** ***** * USERS AFFECTED: All users running the agent as non-root. **************************************************************** ***** * PROBLEM DESCRIPTION: If the agent is installed with a non-root * user ID, then the agent does not return data when remotely * started from the Tivoli Enterprise Portal. **************************************************************** ***** * RECOMMENDATION: Apply 6.2.2.1-TIV-ITM_CEC_BASE-IF0002. **************************************************************** ***** Interim Fix 6.2.2.1-TIV-ITM_CEC_BASE-IF0002 resolves the problem by allowing data to be collected as non-root when started remotely.
Problem conclusion
The fix for this APAR is contained in the following maintenance package: | interim fix | 6.2.2.1-TIV-ITM_CEC_BASE-IF0002
Temporary fix
Comments
APAR Information
APAR number
IZ99289
Reported component name
ITM SE SYSP CEC
Reported component ID
5724C04CB
Reported release
622
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-04-21
Closed date
2011-06-24
Last modified date
2011-06-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ITM SE SYSP CEC
Fixed component ID
5724C04CB
Applicable component levels
R622 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"622"}]
Document Information
Modified date:
30 December 2022