Fixes are available
APAR status
Closed as program error.
Error description
Customer sees open situations on an instance of the VI agent. Customer starts a second instance of the VI agent on the same server. The open situations clear from the first instance and then open on the new instance. Customer expects the situations to remain open on the first instance while the second instance comes online.
Local fix
Restart the TEPS or you can restart the situation though in the later you will have to wait until the sit fires again.
Problem summary
When starting a second instance of a subnode based application (ex. DB2), a situation that was open on the first subnode instance disappears. Recycling the portal server causes the event to be displayed again. When a second instance of a subnode or instance based application is started, an application group folder is inserted in the physical navigator, and all instances of the application are placed in the group folder. When the first subnode instance is moved under the group folder, any events that were open on the first instance are removed from the physical topology and the situation event console. The second subnode instance correctly displays any open situations. Recycling the portal server causes the missing events to reappear on the first subnode instance. This problem only occurs when starting with a single subnode instance, then starting a second subnode instance, causing the application group folder to be inserted. Starting a third (or more) subnode instance behaves correctly.
Problem conclusion
Previous implementation deleted and recreated the managed object representing the first subnode instance, causing the portal server to lose any situation state information about that subnode. Modified code to move the subnode by deleting the edge to the current parent, and creating a new edge to the new parent. The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.2.2-TIV-ITM-FP0006
Temporary fix
Recycle the portal server.
Comments
APAR Information
APAR number
IZ95074
Reported component name
TEPS
Reported component ID
5724C04PS
Reported release
622
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-02-14
Closed date
2011-07-20
Last modified date
2011-09-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEPS
Fixed component ID
5724C04PS
Applicable component levels
R622 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"622"}]
Document Information
Modified date:
30 December 2022