APAR status
Closed as program error.
Error description
Customer encountered the issue using both Lotus Notes 851 Basic & Standard FR. Steps to reproduce 1. Create mail database on your test server using mail85.ntf template. 2. From administrator client, set DB quota to the database. (e.g. 20MB) 3. Copy mail documents from another mail database until "Unable to write to database because database would exceed its disk quota." error is returned. NOTE: To reproduce the problem, You need to prepare enough documents so that you can scroll up/down inbox view. In my test, I prepared 130 docs in inbox folder 4. Reopen the database 5. Change the sort of inbox view from default to "By Size" -> "By Date". 6. You can see the error dialog with "B-tree structure is invalid" message. NOTE: If you cannot reproduce the problem, follow the additional steps below. 5.1 Go to All Documents view and change the sort from default to "By Size" -> "By Date -> "By Subject" 5.2 Go back to Inbox view again and change the sort from default to "By Size" -> "By Date -> "By Subject" Troubleshooting - When tried to click the column header to sort again, sometimes saw the following error "Attempt to use an invalid database pointer"
Local fix
Open the database again and Press Ctrl+Shift+F9 to rebuild all of views. (But you may encounter the same problem when you change the sort of views)
Problem summary
A programming error was found and will be corrected in a future release.
Problem conclusion
A programming error was found and will be corrected in a future release.
Temporary fix
Comments
This APAR is associated with SPR# HNAA7HN8SD.
APAR Information
APAR number
LO47466
Reported component name
DOMINO SERVER
Reported component ID
5724E6200
Reported release
851
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-12-22
Closed date
2010-04-26
Last modified date
2010-04-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DOMINO SERVER
Fixed component ID
5724E6200
Applicable component levels
R851 PSN
UP
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.1","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
26 April 2010