APAR status
Closed as fixed if next.
Error description
When the user tried to shut down the Notes client he saw below error message. The customer is using Citrix presentation server 5.0, I don't know if it's a supported configuration. (presentation server 4.5 is supported) "Unable to save the desktop - This database cannot be read due to an invalid on disk structure"
Local fix
Below error message indicates the Notes client couldn't access desktop8.ndk and bookmark.nsf because there's some corruption in them. This problem could be due to database itself, network, harddisk and configuration. "Unable to save the desktop - This database cannot be read due to an invalid on disk structure" To move this problem forward, I have some recommendation for you. Recommendation: ================ - run database maintenance command on desktop8.ndk and bookmark.nsf. 1) fixup -F 2) compact -c 3) updall -R Ref: ================ This is a similar issue, but not exactly, just fyi. Title: Error: 'Server Error: This database cannot be read due to an invalid on disk structure' sending Notes mail Doc #: 1237450 URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg212374 50 Title: NIF: Detected Storage Corruption Error Doc #: 1220375 URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg212203 75
Problem summary
The problem will be fixed in the next release of the product.
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# QJSU7TDCP3. The problem will be fixed in the next release of the product.
APAR Information
APAR number
LO41883
Reported component name
NOTES/DOMINO 7X
Reported component ID
5724E6200
Reported release
850
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-06-26
Closed date
2009-07-03
Last modified date
2009-07-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
NA
Fix information
Applicable component levels
R850 PSN
UP
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
03 July 2009