Question & Answer
Question
Answer
- The TM1 installation directory - by default at C:\Program Files\Cognos\TM1 (for versions prior to 10.1.0) or C:\Program Files\IBM\cognos\tm1_64 for newer versions.
- The TM1 data directory
- The TM1 logging directory (if not in the data directory) and any other logging directories noted in the tm1s.cfg (such as RawStoreDirectory)
- The directory where the tm1s.cfg file is located (if not in the data directory)
- The directory where any Excel sheets (or other docs) are located and uploaded to the TM1 server as a reference
- The directory where any flat files may be written to (output from a TI process, for example) or pulled from (import into a TI process, for example)
- Any other databases being used by a TM1 process (Oracle, SQL Server, MSAS, etc.)
- The TM1Web/TM1WebEx files - by default located at: C:\Inetpub\wwwroot\ (for versions prior to 10.1.0) or within the TM1 installation directory for newer versions.
- If using TM1Web, skip scanning the EXCEL.EXE file on the Web server - located by default (on a 64bit machine) at: C:\Program Files (x86)\Microsoft Office\Office12 (may be Office11 or Office14, depending on the version of Excel). On a 32bit machine it will be located at: C:\Program Files\Microsoft Office\Office12
All sub-folders/files of the above mentioned directories should be skipped as well.
NOTE: If the TM1 files need to be scanned on occasion, first make sure that you do a SaveDataAll to commit everything to disk, stop all TM1 services and backup the TM1 data.
If the EXCEL.EXE files are not skipped, performance could suffer when slicing/snapshotting if the scan occurs while slicing. Setting the scan to occur after hours may be a viable alternative to skipping the file.
Planning Analytics for Excel:
refer to our documentation: https://www.ibm.com/support/knowledgecenter/SSD29G_2.0.0/com.ibm.swg.ba.cognos.ug_cxr.2.0.0.doc/c_ug_cxr_prereq.html
"Configure your anti-virus software"
Planning Analytics Workspace:
refer to our documentation: https://www.ibm.com/support/knowledgecenter/SSD29G_2.0.0/com.ibm.swg.ba.cognos.tm1_inst.2.0.0.doc/c_paw_install_prereq.html
"The virus protection software that you use must fully support Windows Server 2016 and Docker."
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Modified date:
17 December 2019
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