APAR status
Closed as program error.
Error description
In API Connect 2018.4.1.0 when creating an account in Portal with more than two consecutive repeating characters in password it fail the authentication Steps: - From Portal select the "Create account" and fill in the form with a password with 3 consecutively characters - The user receives an email and using the activation link this error is generated in GUI "Error message There was an error while processing your activation. Contact the site administrator."
Local fix
The user created in Portal has status "blocked" and he is not created in APIM->catalog->consumer organizations. If you login in Portal as Admin and you go in Portal->people you can select the user blocked and select the option "cancel the selected users account". In this way you delete the user and then you can recreate the user with a password without 3 consecutively characters. A new activation link will be sent and the user can login in Portal and is enabled in APIM->catalog->consumer organizations.
Problem summary
Developer Portal users attempting to use repeating characters in their password would have seen an error message and had to retry with a different password.
Problem conclusion
The Portal's password policy has been updated to match the password policy on API Manager so attempts to use 3 or more of the same characters is now caught with a more user friendly message so the user can easily correct and continue successfully.
Temporary fix
Comments
APAR Information
APAR number
LI80552
Reported component name
API CONNECT ENT
Reported component ID
5725Z2201
Reported release
18X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-01-18
Closed date
2019-02-01
Last modified date
2019-02-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
API CONNECT ENT
Fixed component ID
5725Z2201
Applicable component levels
R18X PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"18X","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
29 September 2021