Question & Answer
Question
How do you increase the IBM DOORS Web Access logging levels?
Cause
To gather more information for troubleshooting the IBM DOORS Web Access server installation, you need to modify your server configuration files.
Answer
The procedure to increase the IBM DOORS Web Access (DWA) logging levels varies by DWA version.
If you also need to enable Interoperation Server logging, refer to Enabling logging for DWA Interoperation server.
For DWA 9.7.2.6 and later:
To increase the logging levels, navigate to <path to dwa>\server\webapps\dwa\WEB-INF\:
- Rename existing log4j2-dwa.xml to log4j2-dwa.xml.orig
- Rename support.log4j2-dwa.xml to log4j2-dwa.xml
- Rename support.log4j2-dwa.xml to log4j2-dwa.xml
For DWA 1.4.0.4 and later:
To increase the logging levels, follow the instructions in the following file:
DWA_INSTALL_DIR/server/festival/config/festival-log4j.xml.support
This file contains instructions for enabling debug logging for the DWA server. It also refers you to the file containing instructions to enable debug logging for the DWA broker.
If you also need to enable Interoperation Server logging, refer to Enabling logging for DWA Interoperation server.
NOTE:
Increasing the logging levels impacts performance.
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Document Information
Modified date:
20 January 2023
UID
swg21456938