Direct links to fixes
APAR status
Closed as program error.
Error description
The following error shows up in the IBM WebSphere Commerce logs while publishing a workspace task using the Workspace Administration Console: 1. CommerceSrvr E com.ibm.commerce.context.content.resources.ResourceContentEventL istener processActivityEvent(WCSEvent ae) CMN0409E: The following error occurred during processing: "{0}".com.ibm.commerce.context.content.resources.exception.Resou rceExcep tion: com.ibm.websphere.ce.cm.DuplicateKeyException: DB2 SQL Error: SQLCODE=-803, SQLSTATE=23505, SQLERRMC=2;DB2INST1.SHPMODCLCD , DRIVER=4.3.111 at com.ibm.commerce.context.content.resources.AbstractResourceManag erImpl.c ommit(AbstractResourceManagerImpl.java:1173) at com.ibm.commerce.context.content.resources.AbstractResourceConta inerImpl .commit(AbstractResourceContainerImpl.java:164) at com.ibm.commerce.context.content.resources.file.ManagedFileConta iner.com mit(ManagedFileContainer.java:108) at com.ibm.commerce.context.content.resources.ResourceContainerMana ger.comm it(ResourceContainerManager.java:531) at com.ibm.commerce.context.content.resources.ResourceContentEventL istener. processActivityEvent(ResourceContentEventListener.java:93) 2. CommerceSrvr E com.ibm.commerce.context.content.resources.ResourceContentEventL istener processActivityEvent(WCSEvent ae) CMN0409E: The following error occurred during processing: "{0}".com.ibm.commerce.context.content.resources.exception.Resou rceExcep tion: com.ibm.websphere.ce.cm.DuplicateKeyException: DB2 SQL Error: SQLCODE=-803, SQLSTATE=23505, SQLERRMC=2;DB2INST1.CATENCALCD, DRIVER=4.3.111 at com.ibm.commerce.context.content.resources.AbstractResourceManag erImpl.c ommit(AbstractResourceManagerImpl.java:1173) at com.ibm.commerce.context.content.resources.AbstractResourceConta inerImpl .commit(AbstractResourceContainerImpl.java:164) at com.ibm.commerce.context.content.resources.file.ManagedFileConta iner.com mit(ManagedFileContainer.java:108) at com.ibm.commerce.context.content.resources.ResourceContainerMana ger.comm it(ResourceContainerManager.java:531) at com.ibm.commerce.context.content.resources.ResourceContentEventL istener. processActivityEvent(ResourceContentEventListener.java:93) The failure is related to the Unique Indexes in the tables SHPMODCLCD and CATENCALCD. When publishing the workspace task, if there is already an entry in the staging database schema with the same Unique Index, the DuplicateKeyException will be thrown.
Local fix
Problem summary
USERS AFFECTED: When publishing content in he tables SHPMODCLCD and CATENCALCD, ensure that there is no duplicate entry in the base schema for the Unique Indexes column. PROBLEM ABSTRACT: DuplicateKeyException is encountered in WebSphere Commerce when publishing a workspace task for the tables SHPMODCLCD and CATENCALCD BUSINESS IMPACT: WebSphere Commerce users on v7.0 who use the Workspace Administration Console . RECOMMENDATION:
Problem conclusion
Installing APAR JR39100 can resolve the DuplicateKeyException issue by replacing the duplicated entry in the staging base schema so that the new entry published will be committed. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
LI77507
Reported component name
WC BUS ED ILINU
Reported component ID
5724I3804
Reported release
600
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
YesSpecatt / Pervasive
Submitted date
2013-08-19
Closed date
2013-10-10
Last modified date
2013-10-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS ED ILINU
Fixed component ID
5724I3804
Applicable component levels
R600 PSY
UP
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Document Information
Modified date:
10 October 2013