APAR status
Closed as program error.
Error description
When working with the "buy on behalf" functionality, once the admin user is completed on behalf of a customer, the personalization ID of the admin user is not restored. The personalization ID in WC_PERSISTENT cookie is still the customer's.
Local fix
n/a
Problem summary
USERS AFFECTED: WebSphere Commerce V8 PROBLEM ABSTRACT: Personalization ID is not restored BUSINESS IMPACT: CSR uses customer's personalization ID unexpectedly RECOMMENDATION:
Problem conclusion
After CSR terminates the "buy on behalf" session, restore personalization Id to CSR's.
Temporary fix
Comments
APAR Information
APAR number
JR60471
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-12-24
Closed date
2019-01-09
Last modified date
2019-01-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021