APAR status
Closed as program error.
Error description
When loading large data set via Dataload, utility client experiences the OutOfMemoryError Java heap space error. The error also persists if the setting "idresolver cache = 0". This problem occurs when the LoadItem flow holds large objects in the memory and exhausts all the heap space.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce V8.0.4 PROBLEM ABSTRACT: Websphere Commerce Dataload failure - java.lang.OutOfMemoryError: Java heap space. BUSINESS IMPACT: Dataload fails when large catalog csv file is loaded. RECOMMENDATION:
Problem conclusion
Dataload CSVReader has logic upgrade from V7 to V8. The V8 dataload fails when handling the input string of CSV. Big string chuck is cached in memory and cannot be GCed. The fix is to force CSV reading result to be split into small chunks so it can be GCed correctly.
Temporary fix
Comments
APAR Information
APAR number
JR60410
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
YesSpecatt / Pervasive / Xsystem
Submitted date
2018-12-10
Closed date
2019-01-09
Last modified date
2019-01-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021