APAR status
Closed as program error.
Error description
When trying to upgrade WebSphere Commerce to 8.0.4.18 after upgrading WebSphere Application Server to 8.5.5.14, you see the following error: [Java 6] The wizard cannot continue because of the following error: could not load wizard specified in /wizard.inf (104) [Java 6] Java Result: 104
Local fix
1. Rename ${WASInstall}/java to ${WASInstall}/java8 2. Copy ${WASInstall}/java_1.7_64? to ${WASInstall}/java (in ${WASInstall} directory, including the three following Java folders: java, java_1.7_64, and java8. 3. Launch Installation Manager, and upgrade environment.
Problem summary
USERS AFFECTED: WebSphere Commerce 8.0.4.0+ PROBLEM ABSTRACT: Unable to upgrade WebSphere Commerce to 8.0.4.18 after upgrading WebSphere Application Server to 8.5.5.14. BUSINESS IMPACT: System administrators are unable to upgrade WebSphere Commerce to 8.0.4.18 RECOMMENDATION:
Problem conclusion
Changed the default WAS JDK path:java to java_1.7_64? in Installation Manager package.
Temporary fix
Comments
APAR Information
APAR number
JR60401
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-12-06
Closed date
2019-01-03
Last modified date
2019-01-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021