APAR status
Closed as program error.
Error description
Categories aren't showing any catentries, even though category has the products assigned and published. The category which is missing the catentries is showing fine in Top category display. This problem only happens with Watson CI enabled with Intelligent Sequencing and also this issue exists with sort by Relevance. Solr call to REST "productview/byCategory/" is failing with ArrayIndexOutOfBoundEception error:
Local fix
Problem summary
USERS AFFECTED: wc.804.fp PROBLEM ABSTRACT: Error while loading Category Pages with Watson CI enabled BUSINESS IMPACT: This error will happen with following condition: 1. MultipleQueryComponent was enabled. 2. Extended index is setup, but with empty document. Or extended index did delta/full update, need master catalog entry index reopen searcher. 3. Result group is enabled. RECOMMENDATION:
Problem conclusion
1. Fix code to work when extended index is empty. 2. Change document to ask reopen master core searcher when extended index was updated.
Temporary fix
Comments
APAR Information
APAR number
JR60069
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-09-27
Closed date
2018-10-29
Last modified date
2018-10-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021