APAR status
Closed as program error.
Error description
You might encounter this error after you add <SyncPassword syncPasswordInSyncBeanEnabled='true'/> to wc-server.xml, and you try to create a user through the Organization Administration Console. You might see exceptions similar to the following message: 1/17/18 13:36:25:202 CST] 0000002f LdapConnectio E com.ibm.ws.wim.adapter.ldap.LdapConnection modifyAttributes(Name name, ModificationItem[] mods) javax.naming.OperationNotSupportedException: [LDAP: error code 53 - The provided new password was found in the password history for the user]; Remaining name: 'UID=SALESMGR1,O=EXTENDED SITES SELLER ORGANIZATION MYCOMPANY PUNCHOUT USERS,O=EXTENDED SITES SELLER ORGANIZATION,O=ROOT ORGANIZATION,DC=CUSTOMERS,DC=COM'; Resolved object: 'com.sun.jndi.ldap.LdapCtx@3ec83ec8' [1/17/18 13:36:25:204 CST] 0000002f CommerceSrvr E com.ibm.commerce.member.syncbeans.VMMProxy updateMember(TypedProperty atpProperties, String astrDN, short shMemberType) CMN0409E: The following error occurred during processing: "java.security.PrivilegedActionException: com.ibm.websphere.wim.exception.WIMSystemException: CWWIM4520E The 'javax.naming.OperationNotSupportedException: [LDAP: error code 53 - The provided new password was found in the password history for the user]; Remaining name: 'UID=SALESMGR1,O=EXTENDED SITES SELLER ORGANIZATION MYCOMPANY PUNCHOUT USERS,O=EXTENDED SITES SELLER ORGANIZATION,O=ROOT ORGANIZATION,DC=CUSTOMERS,DC=COM'; Resolved object: 'com.sun.jndi.ldap.LdapCtx@3ec83ec8'' naming exception occurred during processing.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce Version 7 Fix Pack 9. PROBLEM ABSTRACT: LDAP: error code 53 - The provided new password was found in the password history for the user BUSINESS IMPACT: Cannot create new administrator user through the Organization Administration Console. RECOMMENDATION:
Problem conclusion
Updated logic to skip calling updateCredential when syncPassword is turned on to avoid password modification twice during one registration process.
Temporary fix
Comments
APAR Information
APAR number
JR59074
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-01-31
Closed date
2018-04-28
Last modified date
2018-04-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021