Direct link to fix
APAR status
Closed as documentation error.
Error description
The managed asset classloader cache documentation doesn't provide sufficient information to help you properly determine tuning settings. When the settings aren't tuned properly, you might see hung threads that contain this snippet in the thread stack: com/lombardisoftware/server/core/ManagedAssetClassLoader. getOwningAssetsByResourceName (ManagedAssetClassLoader.java:244(Compiled Code)) 5XESTACKTRACE (entered lock: com/lombardisoftware/server/core/ManagedAssetClassLoader@0x00000 007000653D8, entry count: 2) 4XESTACKTRACE at com/lombardisoftware/server/core/ManagedAssetClassLoader. getResourceData (ManagedAssetClassLoader.java:440(Compiled Code)) 4XESTACKTRACE at com/lombardisoftware/server/core/ManagedAssetClassLoader. findClassInAssets(ManagedAssetClassLoader.java:542(Compiled Code)) 4XESTACKTRACE at com/lombardisoftware/server/core/ManagedAssetClassLoader. loadClass(ManagedAssetClassLoader.java:186(Compiled Code))
Local fix
Problem summary
The documentation must also mention that when you calculate the value for the <classloader-resource-map-size> property, consider the following factors: -When multiple snapshots include the same set of managed asset JAR files, you must count the file contents multiple times. -When a toolkit snapshot contains managed assets, you must count the file contents only once regardless of how many process application or toolkits refer to it. PRODUCTS AFFECTED IBM Business Process Manager (BPM) IBM BPM Express
Problem conclusion
The content will be updated the next time the documentation is refreshed.
Temporary fix
Comments
APAR Information
APAR number
JR58738
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
860
Status
CLOSED DOC
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-11-16
Closed date
2017-11-28
Last modified date
2017-11-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM
Fixed component ID
5737A5700
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFPJS","label":"IBM Business Process Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.6.0.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
14 September 2022