APAR status
Closed as program error.
Error description
This APAR is a duplicate of IT20794. Search request fails with following exception: AbstractBaseR E com.ibm.commerce.foundation.rest.resourcehandler.AbstractBaseRes ourceHandler handleException(String, Exception, String) Caught unexpected exception, error is: {errors=[{errorCode=CWXFR0230E, errorKey=ERR_INTERNAL_SERVER_ERROR, errorLevel=SEVERE, errorMessage=CWXFR0230E: Internal server error. Details will be stored within the server logs.}]} com.ibm.commerce.foundation.internal.common.exception.Foundation ApplicationException: An error has occurred. If this problem persists, contact product support. at com.ibm.commerce.foundation.server.services.search.SearchService Facade.performSearch(SearchServiceFacade.java:200) at com.ibm.commerce.rest.search.handler.v2_0.AbstractSearchResource Handler.executeSearch(AbstractSearchResourceHandler.java:480) at com.ibm.commerce.rest.search.handler.v2_0.AbstractSearchResource Handler.performSearch(AbstractSearchResourceHandler.java:311) at com.ibm.commerce.rest.search.handler.v2_0.ProductViewHandler.fin dProductsBySearchTerm(ProductViewHandler.java:442) ... Caused by: org.apache.solr.parser.TokenMgrError: Lexical error at line 1, column 2. Encountered: "\"" (34), after : "\"" at org.apache.solr.parser.QueryParserTokenManager.getNextToken(Quer yParserTokenManager.java:1197) at org.apache.solr.parser.QueryParser.jj_ntk(QueryParser.java:579) at org.apache.solr.parser.QueryParser.Modifiers(QueryParser.java:62 ) at org.apache.solr.parser.QueryParser.Query(QueryParser.java:106) at org.apache.solr.parser.QueryParser.TopLevelQuery(QueryParser.jav a:96) at org.apache.solr.parser.SolrQueryParserBase.parse(SolrQueryParser Base.java:152) at org.apache.solr.search.ExtendedDismaxQParser.addShingledPhraseQu eries(ExtendedDismaxQParser.java:554) at org.apache.solr.search.ExtendedDismaxQParser.addPhraseFieldQueri es(ExtendedDismaxQParser.java:223) at org.apache.solr.search.ExtendedDismaxQParser.parse(ExtendedDisma xQParser.java:164) at org.apache.solr.search.QParser.getQuery(QParser.java:141) at org.apache.solr.handler.component.QueryComponent.prepare(QueryCo mponent.java:143) at com.ibm.commerce.foundation.internal.server.services.search.comp onent.solr.SolrSearchMultipleQueryComponent.prepare(SolrSearchMu ltip eQueryComponent.java:818)
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce Version 7 Feature Pack 8. PROBLEM ABSTRACT: Lexical error (syntax error) when parsing valid Solr query BUSINESS IMPACT: REST search requests return error. RECOMMENDATION:
Problem conclusion
If there is quotas around the search keyword, then in the "pf" field will be removed from Solr query.
Temporary fix
Comments
APAR Information
APAR number
JR58264
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-08-08
Closed date
2018-06-28
Last modified date
2018-06-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021