APAR status
Closed as program error.
Error description
When leveraging 'sendmsg' to send out notifications for a password reset, a temporary cloned activitytoken that is created during 'sendmsg' execution is still used after the command completes. This leads to an invalid activity token error on subsequent requests to use the activity since it never gets persisted to the database.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce Version 7. PROBLEM ABSTRACT: Cloned activitytoken is used after command completes BUSINESS IMPACT: Shopper cannot reset password. RECOMMENDATION:
Problem conclusion
Updated reset password flow to ensure that the token can be persisted to the database.
Temporary fix
Comments
APAR Information
APAR number
JR58111
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-07-03
Closed date
2017-08-02
Last modified date
2017-08-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021