APAR status
Closed as program error.
Error description
If your environment enables persistent sessions and a shopper selects the 'Remember Me' option when logging in, the shopper might encounter issues with the Forgot password option in the future. For example, consider the following scenario: 1. Shopper logs into the store with Remember Me option selected. 2. Shopper closes the browser. 3. Shopper opens a browser and goes back to the store. 4. Shopper clicks 'Forgot password' Here, the shopper is prompted to enter the old password.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce Version 7 and Version 8. PROBLEM ABSTRACT: Forgot password request prompts the shopper to enter the old password BUSINESS IMPACT: For a remembered session, when the shopper submits a Forgot password request, the shopper needs to input the old password, which is not the expected behavior. RECOMMENDATION:
Problem conclusion
Pass the partialCredentials through transaction cache, because when service is used, we cannot get this parameter in the ResetPasswordCmdImpl.
Temporary fix
Comments
APAR Information
APAR number
JR57217
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-01-02
Closed date
2017-03-27
Last modified date
2017-03-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
11 December 2021