APAR status
Closed as program error.
Error description
The "Target email address domains" condition in a Customer Segment uses a case sensitive comparison against the customer's email address. This can cause issues if a user's email was entered with a combination of uppercase and lowercase characters.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce Version 7 users who use Customer Segments. PROBLEM ABSTRACT: Customer Segment "Target email address domains" condition uses case sensitive comparison BUSINESS IMPACT: Customer Segment does not include expected customers. RECOMMENDATION:
Problem conclusion
The "Target email address domains" condition was fixed to execute a case insensitive comparison to retrieve the appropriate list of customers.
Temporary fix
Comments
APAR Information
APAR number
JR56404
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-07-28
Closed date
2017-01-12
Last modified date
2017-01-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
12 December 2021