APAR status
Closed as user error.
Error description
Steps to reproduce: 1."User A" has an old name "User A OLD" 2."User B" has the record "User A OLD" in his local address book 3."User B" send an encrypted mail to "User A OLD@DomainName" 4."User A" Reply to All on that mail with encryption, the Mail Encryption Failure prompted: If you choose to continue sending, the following recipient(s) will receive an unencrypted copy of the message: user B/org@domain Mail encryption failed for this recipient. This recipient's Notes certificate could not be found in the directory. Either no entry was found with a matching address or a matching entry was found which didn't contain a Notes certificate. Check the directory for each recipient and make sure it contains a Notes certificate. Note: User copied original record using Copy to Personal Address Book button in Pubnames. The user's name changed in Pubnames, but not in the local person-record.
Local fix
delete the outdated person document from personal address book
Problem summary
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# XYGU8VDGDQ. The problem was caused by a user error or user misunderstanding.
APAR Information
APAR number
LO70094
Reported component name
DOMINO SERVER
Reported component ID
5724E6200
Reported release
852
Status
CLOSED USE
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-06-20
Closed date
2012-06-29
Last modified date
2012-07-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
02 July 2012