APAR status
Closed as program error.
Error description
After a fail over to a standby Content Manager, users will not be able to log into Cognos Connection for several minutes, even though the standby Content Manager is listed as active.??The users attempting to log in will receive the following error message:??DPR-ERR-2014 Unable to load balance the request because no nodes in the cluster are available, or no nodes are configured for the service: SACamSrvc.??After several minutes, the SACamSrvc service becomes available, and users may once again log in successfully.
Local fix
Wait several minutes and the product will resume functioning.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack * * 3 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PI06127
Reported component name
COG ADMINISTRAT
Reported component ID
5724W12AD
Reported release
A21
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-11-13
Closed date
2014-06-20
Last modified date
2014-06-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG ADMINISTRAT
Fixed component ID
5724W12AD
Applicable component levels
RA21 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
06 March 2023