Fixes are available
Rational ClearCase Fix Pack 1 (9.0.2.1) for 9.0.2
Rational ClearCase Fix Pack 9 (9.0.1.9) for 9.0.1
Rational ClearCase Fix Pack 2 (9.0.2.2) for 9.0.2
Rational ClearCase Fix Pack 10 (9.0.1.10) for 9.0.1
Rational ClearCase Fix Pack 3 (9.0.2.3) for 9.0.2
Rational ClearCase Fix Pack 11 (9.0.1.11) for 9.0.1
APAR status
Closed as program error.
Error description
After creating a snapshot view on Linux using a registered view storage location with a Windows based view server host the view owner is unable to remove the view. The error is: Removing references from VOB "/vobs/test2.prj" ... Removed references to view "/ccviews/test2_tempview" from VOB "/vobs/test2.prj". cleartool: Error: Cannot remove a view storage directory for view uuid 7ff82e90.7b8811e9.847e.00:50:56:a1:04:42: error detected by ClearCase subsystem. cleartool: Warning: Trouble removing view storage: "error detected by ClearCase subsystem". cleartool: Error: Unable to remove view "/ccviews/test2_tempview". Error on the view server : admin_server.exe(776): Warning: Unable to idle view "D:\ViewStgLoc\PEOPLE\ccuser\test2_tempview.vws": Permission denied admin_server.exe(776): Error: View storage directory "D:\ViewStgLoc\PEOPLE\ccuser\test2_tempview.vws" is in use. Make sure no process has this directory as the current directory.
Local fix
FIRST ensure that the ClearCase ALBD service account is a member of any groups that UNIX users use as their primary group [Restart ALBD on the view server after making account changes] THEN, during rmview, ensure that the UNIX users "umask" is set to "2"
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of ClearCase views. * **************************************************************** * PROBLEM DESCRIPTION: * * After creating a snapshot view on Linux using a registered * * view storage location with a Windows based view server host * * the view owner is unable to remove the view. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearCase versions 9.0.1.9 and 9.0.2.1
Temporary fix
Comments
APAR Information
APAR number
PH14795
Reported component name
CLEARCASE WIN
Reported component ID
5724G2900
Reported release
901
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-07-22
Closed date
2020-04-10
Last modified date
2020-04-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARCASE WIN
Fixed component ID
5724G2900
Applicable component levels
R901 PSY
UP
R902 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"901","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
15 October 2021