Fixes are available
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
9.0.0.11: WebSphere Application Server traditional V9.0 Fix Pack 11
9.0.5.0: WebSphere Application Server traditional Version 9.0.5 Refresh Pack
9.0.5.1: WebSphere Application Server traditional Version 9.0.5 Fix Pack 1
9.0.5.2: WebSphere Application Server traditional Version 9.0.5 Fix Pack 2
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
9.0.5.3: WebSphere Application Server traditional Version 9.0.5 Fix Pack 3
8.5.5.20: WebSphere Application Server V8.5.5.20
8.5.5.18: WebSphere Application Server V8.5.5 Fix Pack 18
8.5.5.19: WebSphere Application Server V8.5.5 Fix Pack 19
8.5.5.16: WebSphere Application Server V8.5.5 Fix Pack 16
8.5.5.21: WebSphere Application Server V8.5.5.21
APAR status
Closed as program error.
Error description
Ø When using PMI to monitor the jvm counters, we noticed the JVM Runtime - ProcessCpuUsage counter is always showing zero value, even the server is under significant load.
Local fix
N/a
Problem summary
**************************************************************** * USERS AFFECTED: All users of IBM WebSphere Application * * Server * **************************************************************** * PROBLEM DESCRIPTION: JVM Runtime - ProcessCpuUsage counter * * stays at 0 even under heavy load. * **************************************************************** * RECOMMENDATION: * **************************************************************** JVM Runtime - ProcessCpuUsage counter stays at 0 even under heavy load. This is observable on both TPV or querying data directly from wssadmin script.
Problem conclusion
The cause of the error is due to incorrect return value in one o the PMI functions. It is returning something else rather CPU usa data. The fix for this APAR is currently targeted for inclusion in fix pack 8.5.5.15 and 9.0.0.11. Please refer to the Recommended Updates page for delivery information: http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
Temporary fix
Comments
APAR Information
APAR number
PH05033
Reported component name
WEBS APP SERV N
Reported component ID
5724H8800
Reported release
900
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-11-07
Closed date
2019-01-09
Last modified date
2019-01-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WEBS APP SERV N
Fixed component ID
5724H8800
Applicable component levels
R850 PSY
UP
R900 PSY
UP
Document Information
Modified date:
28 April 2022