Fixes are available
APAR status
Closed as program error.
Error description
After applying FixPack 4 with the fix for APAR # PI95389, there is an issue when popups were NOT blocked. In that case, the popup occurred, they signed in IDP and then the popup went blank. There is an issue with the code where ssoReAuthCallback was *only* being set in the case of blocked popups. The ssoReAuthCallback needs to be set even in the case when popups are *not* blocked.
Local fix
Workaround: At this moment there is no workaround. Customers using SSO should *not* upgrade to 9.0.1.4 or it will break their setup.
Problem summary
**************************************************************** * USERS AFFECTED: * * ClearQuest Web * **************************************************************** * PROBLEM DESCRIPTION: * * When ClearQuest Web Single Sign On is enabled, a blank * * window might pop up and stay open requiring the user to * * refresh the page for ClearQuest Web to continue working. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearQuest 9.0.1.5. The issue no longer occurs when ClearQuest Single Sign On is enabled. A blank window will not pop-up anymore.
Temporary fix
Comments
APAR Information
APAR number
PH03372
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
901
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-09-27
Closed date
2018-11-29
Last modified date
2018-11-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R901 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"901","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
17 October 2021