Fixes are available
Rational ClearQuest Fix Pack 5 (8.0.1.5) for 8.0.1
Rational ClearQuest Fix Pack 6 (8.0.1.6) for 8.0.1
Rational ClearQuest Fix Pack 7 (8.0.1.7) for 8.0.1
Rational ClearQuest Fix Pack 8 (8.0.1.8) for 8.0.1
Rational ClearQuest Fix Pack 9 (8.0.1.9) for 8.0.1
Rational ClearQuest Fix Pack 10 (8.0.1.10) for 8.0.1
Rational ClearQuest Fix Pack 11 (8.0.1.11) for 8.0.1
Rational ClearQuest Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearQuest Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearQuest Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearQuest Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearQuest Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearQuest Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.1.19) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.1.20) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.1.21) for 8.0.1
Rational ClearQuest Fix Pack 22 (8.0.1.22) for 8.0.1
Rational ClearQuest Fix Pack 23 (8.0.1.23) for 8.0.1
Rational ClearQuest Fix Pack 24 (8.0.1.24) for 8.0.1
Rational ClearQuest Fix Pack 25 (8.0.1.25) for 8.0.1
APAR status
Closed as program error.
Error description
A Duplicate parent/child control without label prevents other controls to display in IE. All controls with a higher tab order than the Duplicate parent/child will not display. Even subsequent tabs of the record have disappeared. Of the fields with a lower tab order only the label will be shown. No field outline or data. Steps to reproduce: In DefectTracking SAMPL db, add a Duplicate parent/child control to the main tab of the defect record (this control has no field option, leave Label empty) Set the Tab Order of the control to e.g. third position. Upgrade db. Connect to the db in IE. Display a defect record. The record display is practically lost. Connect from Firefox, the display is still correct. Adding a label to the control will correct the display in IE. Reproduced in CQ 8.0.1.2 with IE 7.0.5730.13 IE 9.0.8112.16421 Not with Firefox Same scenario in 7.1.2 works fine.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * ClearQuest Web * **************************************************************** * PROBLEM DESCRIPTION: * * If you have a duplicate ClearQuest Web parent/child form * * control without a label, all form controls with a higher tab * * order than the duplicate parent/child control will not * * display. Even subsequent tabs on the record will disappear. * * This is only a problem when using Internet Explorer. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearQuest 8.0.1.5. ClearQuest Web form controls now display correctly when using an Internet Explorer browser, even if there is a duplicate parent/child control without a label.
Temporary fix
Comments
APAR Information
APAR number
PI14808
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-03-31
Closed date
2014-09-19
Last modified date
2014-10-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R801 PSY
UP
Document Information
Modified date:
15 October 2021