Fixes are available
Rational ClearCase Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearCase Fix Pack 10 (8.0.1.10) for 8.0.1
Rational ClearCase Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearCase Fix Pack 11 (8.0.1.11) for 8.0.1
Rational ClearCase Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearCase Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearCase Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearCase Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearCase Fix Pack 21 (8.0.0.21) for 8.0
Rational ClearCase Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearCase Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearCase Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearCase Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearCase Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearCase Fix Pack 19 (8.0.1.19) for 8.0.1
Rational ClearCase Fix Pack 20 (8.0.1.20) for 8.0.1
Rational ClearCase Fix Pack 21 (8.0.1.21) for 8.0.1
Rational ClearCase Fix Pack 22 (8.0.1.22) for 8.0.1
Rational ClearCase Fix Pack 23 (8.0.1.23) for 8.0.1
Rational ClearCase Fix Pack 24 (8.0.1.24) for 8.0.1
Rational ClearCase Fix Pack 25 (8.0.1.25) for 8.0.1
APAR status
Closed as program error.
Error description
When you are running a build in an IBM Rational ClearCase dynamic view, you may experience a Microsoft STOP error (BSOD) if you have enabled the cache manager in the MVFS and have Symantec 12.1.6 installed. WORKAROUND: This solution contains information about modifying the system registry. Before making any modifications to the Microsoft Registry Editor, it is strongly recommended that you make a backup of the existing registry. For more information describing how to back up the registry, refer to Microsoft Knowledge Base article KB256986 Change this setting in the Windows registry to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Mvfs\Parame ters "UseCacheManager"=dword:00000000 This requires a reboot.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of dynamic views on Microsoft Windows * **************************************************************** * PROBLEM DESCRIPTION: * * When using dynamic views on Microsoft Windows, after some * * time the system may crash with a system STOP error (BSOD). * **************************************************************** * RECOMMENDATION: * **************************************************************** This crash is caused by a memory leak of data structures used in ClearCase. These structures are allocated when a system thread impersonates the credentials of a user, to do work on behalf of that user process. Some applications such as anti-virus scanning software may make this type of operation happen more frequently.
Problem conclusion
A memory leak condition is fixed in ClearCase 8.0.0.17 and 8.0.1.10, to eliminate this cause of system crashes.
Temporary fix
Comments
APAR Information
APAR number
PI47193
Reported component name
CLEARCASE WIN
Reported component ID
5724G2900
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-08-19
Closed date
2015-12-09
Last modified date
2015-12-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARCASE WIN
Fixed component ID
5724G2900
Applicable component levels
R800 PSY
UP
R801 PSY
UP
Document Information
Modified date:
17 October 2021