APAR status
Closed as program error.
Error description
When we set up smtpRules-custom.xml using Oracle content store(notification store), the setting for 'resends' parameter doesn't work correctly. Cognos 8 continues to send an e-mail over the settings. This issue occurs only when we use Oracle content store(notification store). When we use SQL Server or DB2, this issue doesn't occur.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.2.0 Fix Pack * * 5 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
A fix for this APAR is targeted for IBM Cognos Business Intelligence 10.2.0 Fix Pack 5 The Fix Pack Release Schedule can be found at www-01.ibm.com/software/analytics/cognos/support/fixpacks.html
APAR Information
APAR number
PI38196
Reported component name
COG ADMINISTRAT
Reported component ID
5724W12AD
Reported release
841
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-03-31
Closed date
2016-07-29
Last modified date
2016-07-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG ADMINISTRAT
Fixed component ID
5724W12AD
Applicable component levels
RA20 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"841","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
06 March 2023